Tips from "The Heart of Change"

I glanced the book “The Heart of Change” by John P. Kotter and Dan S. Cohen. Though, I don't understand it well as I read, I got the key concepts. One main thing I learned is - to introduce a change, present real life situations first. Do not do with factual statements first. It is important to appeal to emotions first than intellect. Sounds very true.

I like to remember the 8 steps they promote as change steps.

The Eight Steps for  Successful Large-Scale Change.